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Go Construct STEM Ambassador Rewards Programme Terms and Conditions

("Terms and Conditions")

1. Background

1.1. The Go Construct STEM Ambassador Rewards Programme ("the Programme") is a programme to reward registered Go Construct STEM Ambassadors ("Ambassador(s)", “They”, “Them”, “You”, or “Your”), who have agreed to share Their details with Us, for completing specific engagements and to show Our appreciation for all Your hard work and commitment.

1.2. Ambassadors who register with the Programme and in accordance with these Terms and Conditions are entitled to receive Lifestyle e-Vouchers when They complete Their first and third Engagements and a branded gift pack when They complete Their second Engagement ("Reward(s)").

1.3. The promoter of the Programme is CITB, otherwise known as the Construction Industry Training Board (Registered Charity Numbers 264289 (England & Wales) and SC044875 (Scotland)), whose principal office is situated at 4 Cyrus Way, Peterborough, PE7 8HP ("CITB", “We”, “Us”, or “Our”). Your information will be shared with Motivates Inc Ltd who will administer the Lifestyle e-Vouchers issued as part of the Programme.

1.4. The Programme enables You to receive a Reward upon completion and recording of an Ambassador engagement ("Engagement(s)"), subject to certain exclusions, including, but not limited to, for example:

 

  • Classroom presentations and activities
  • After school clubs
  • Exhibitions and careers fairs
  • Career talks
  • Speed networking events for pupils
  • Networking or Continuous Professional Development (CPD) evenings for teachers
  • Off-timetable STEM enrichment days
  • One-to-one mentoring for students
  • Site visits and hosting work experience, and
  • Non-school groups.

1.5. Certain activities are excluded (see Exclusions below). We will determine at Our sole discretion what constitutes an Engagement.

1.6. Rewards are free of charge and given as an incentive and are not available for re-distribution or for use for commercial purposes. The Rewards can only be used by the Ambassador.

1.7. If You have any questions or would like to get in touch, please email Us at ambassadors@citb.co.uk.

2. Your acceptance of these Terms and Conditions

2.1. Please read these Terms and Conditions carefully. Your participation in the Programme will constitute Your acceptance of these Terms and Conditions and serve as Your eligibility to receive a Reward from Us. Any Lifestyle e-Vouchers obtained or used outside of these Terms and Conditions will not be covered by CITB.

2.2. We reserve the right to amend these Terms and Conditions at any time for any reason including for legal, regulatory, business or policy reasons, so please check them regularly. Ambassadors who continue to participate in the Programme following such a change will be considered to have accepted the updated Terms and Conditions.

2.3. We reserve the right to close the Programme at any time. Ambassadors will be given reasonable notice of the closure.

2.4. If You do not agree to these Terms and Conditions, You should not participate in Our Programme and should not apply for a Reward.

2.5. No person under 17 years of age can participate in the Programme.

3. How to join the Programme

3.1. To participate in the Programme, You must be aged 17 or over and resident in the UK, registered as a STEM Ambassador and be a participant in the Go Construct STEM Ambassador Scheme.

3.2. Once Your registration is complete and Your account has been approved You will be entitled to receive Rewards under the Programme, so long as You have agreed to share Your details with us. You cannot receive a Reward until Your registration has been completed and confirmed.

3.3. It is important to keep Your details correct and up-to-date at all times. Please make sure that You verify and provide Us with true, accurate and complete information during Your account registration process and update it afterwards if necessary. If We discover that any information related to Your account is not accurate, we may need to suspend or cancel Your account.

3.4. All Lifestyle e-Vouchers are subject to availability and We cannot guarantee that the retailer of Your choice will be available when You exchange Your Lifestyle e-Voucher.

4. Eligibility for the Programme

4.1. To participate in the Programme, You must satisfy the following eligibility criteria:

 

  • Be registered through STEM Learning as a STEM Ambassador
  • Have completed the STEM Learning induction programme
  • Have completed your DBS (or PVG) check through STEM Learning
  • Have an active STEM Ambassador account
  • Be registered as a participant of the Go Construct STEM Ambassador Scheme
  • Opt in to share Your contact details with the Go Construct STEM Ambassador Scheme
  • Have an active Go Construct STEM Ambassador account for the Go Construct Shop.

4.2. Support and assistance to become an Ambassador is available through www.goconstruct.org/ambassadors.

4.3. Employees of CITB, STEM Learning and/or Partners are not eligible to receive Rewards.

5. How to qualify for a Lifestyle e-Voucher

5.1. Ambassadors will qualify for a Lifestyle e-Voucher when They complete an Engagement (subject to any applicable exclusions as determined by CITB in its sole discretion), which must be recorded within the STEM portal.

5.2. Lifestyle e-Vouchers will only be issued for Engagements recorded within the STEM portal.

5.3. Once You have completed and recorded an Engagement You should place an order in the Go Construct Shop. Lifestyle e-Vouchers will not be issued unless an order has been placed in the Go Construct Shop. If You are provided with or set up Your own password or any other piece of information as part of Our security procedures during Your registration, please ensure that You treat such information as confidential.

5.4. If You are entitled to receive a Lifestyle e-Voucher, You will be notified by a member of the Go Construct STEM Ambassador Scheme team. The notification will be sent to You by email to the email address registered against Your name within the STEM portal. Please note that the Lifestyle e-Vouchers cannot be sent by post.

5.5. The notification will be deemed to have been delivered as soon as it has been emailed to Your registered email address. Should You believe You are entitled to receive a Lifestyle e-Voucher but have not received a notification email, it is Your responsibility to contact Us at ambassadors@citb.co.uk to advise Us accordingly.

5.6. If You are eligible, You can receive a maximum of two Lifestyle e-Vouchers. These are awarded as follows:

 

  • £5 Lifestyle e-Voucher for completing Your first Engagement with an external organisation, and
  • £20 Lifestyle e-Voucher for completing Your third Engagement with an external organisation.

5.7. Please note that:

 

  • The Lifestyle e-Vouchers will only apply to Engagements undertaken and recorded following the date of the launch of the Programme.
  • Each participant will only be entitled to a total of two Lifestyle e-Vouchers with an aggregate value of £25.
  • Lifestyle e-Vouchers will only be issued once for each qualifying Engagement.
  • To qualify for the second Lifestyle e-Voucher, Your third Engagement must be completed within 12 months from the date of completion of the first Engagement.
  • Lifestyle e-Vouchers are not covered by any compensation scheme.
  • Lifestyle e-Vouchers can only be redeemed at www.lifestylegiftcards.co.uk.

6. How to redeem Your Lifestyle e-Vouchers

6.1. You will receive confirmation of Your Lifestyle e-Voucher by email, with details of a link to the redemption website. Select the link to create an account and register Your Lifestyle e-Voucher. Enter Your Lifestyle e-Voucher unique reference number and security code. You can then redeem Your Lifestyle e-Voucher by exchanging it for a gift card or e-code from a wide range of retailers that are available to choose from. Enter Your email address and Your selected gift card and/or code will be emailed to You. Once You have a gift card and/or code, please follow Your chosen retailer's instructions to redeem. No cash alternative is available.

6.2. You should also remember that the products or services to which the Lifestyle e-Vouchers relate are provided by third parties, and as such, they are subject to the relevant party's terms and conditions of supply. If You are redeeming Your Lifestyle e-Voucher for an online purchase, You will normally be re-directed to the relevant party's website whose terms and conditions should be displayed on that partner's website. As We do not supply the underlying products or services, Our role is limited to providing You with the Lifestyle e-Voucher, but We are not responsible for the availability, quality or suitability of the products purchased by You. As a result, We cannot be responsible for that party's performance of their obligations, including any losses or damage suffered by You as a result of the party's supply of products or services to You or their failure to supply or comply with applicable laws and regulations. If You are not satisfied with the service or product, please contact the relevant party, although We would welcome Your feedback, as it is important for Us that We partner with reliable suppliers.

6.3. Please note that all Lifestyle e-Vouchers are for Your personal use and You cannot sell, copy or reproduce them. If We learn that You have sold, copied, reproduced or otherwise used Lifestyle e-Vouchers for commercial gain or fraudulently, We may permanently cancel Your access to the Programme and cancel Your Lifestyle e-Voucher(s).

7. How to qualify for a gift pack

7.1. Ambassadors will qualify for a branded gift pack when They complete Their second Engagement (subject to any applicable exclusions as determined by CITB in its sole discretion), which must be recorded within the STEM portal.

7.2. Gift packs will only be issued for Engagements recorded within the STEM portal.

7.3. Once You have completed and recorded Your second Engagement, You should place an order in the Go Construct Shop. Gift packs will not be issued unless an order has been placed in the Go Construct Shop. If You are provided with or set up Your own password or any other piece of information as part of Our security procedures during Your registration, please ensure that You treat such information as confidential.

7.4. If You are entitled to receive a gift pack, You will be notified by a member of the Go Construct STEM Ambassador Scheme team. The notification will be sent to You by email to the email address registered against Your name within the STEM portal. Gift packs will be sent to You by post.

7.5. The notification will be deemed to have been delivered as soon as it has been emailed to Your registered email address. Should You believe You are entitled to receive a gift pack but have not received a notification email, it is Your responsibility to contact Us at ambassadors@citb.co.uk to advise Us accordingly.

7.6. If You are eligible, You can receive a maximum of one gift pack. This is awarded as follows:

 

  • Branded gift pack for completing Your second Engagement with an external organisation.

7.7. Please note that:

 

  • The gift pack will only apply to Engagements undertaken and recorded following the date of the launch of the Programme.
  • Each participant will only be entitled to one gift pack.
  • Gift packs will only be issued once for each qualifying Engagement.
  • To qualify for the gift pack, Your second Engagement must be completed within 12 months from the date of completion of the first Engagement.

8. Exclusions

8.1. There are certain types of Engagements that will not count towards Your eligibility for Rewards including, but not limited to:

 

  • Recruitment related Engagements, for example Discover sessions, delivered by STEM Learning and/or Partners, Go Construct STEM Ambassador Scheme, or Your employer;
  • Enrolment related Engagements, for example onboarding sessions, delivered by STEM Learning and/or Partners, Go Construct STEM Ambassador Scheme, or Your employer; or
  • Induction related Engagements, for example training and/or CPD webinars or Cuppa and Catch Up sessions, delivered by STEM Learning and/or Partners, Go Construct STEM Ambassador Scheme, or Your employer.

8.2. We reserve the right to amend the list of exclusions at any time.

9. Expiry, termination and cancellation

9.1. Please note that all Engagements must be registered on the STEM Learning portal and claimed through the Go Construct Shop within 6 months of the Engagement taking place for You to qualify for a Reward.

9.2. Please note that Lifestyle e-Vouchers have a 24-month expiry and must be redeemed within that period.

9.3. Any Lifestyle e-Voucher which has not been redeemed (i.e. converted into a gift card for example) before the expiry date will lapse and will not be re-issued or extended.

9.4. Once You have exchanged Your Lifestyle e-Voucher for Your chosen retailer's gift card and/or code, the retailer will provide You with the gift card and/or code expiry date and terms and conditions. Individual gift cards and/or codes will expire as per the instructions received from the retailer.

9.5. If Your Lifestyle e-Voucher or, once exchanged, the retailers gift card and/or code, expires before You have used it, You will not be entitled to receive a replacement or cash alternative.

9.6. We reserve the right to cancel Your Lifestyle e-Voucher and/or have your right to participate in the Programme suspended and/or cancelled if:

 

  • You are in breach of these Terms and Conditions
  • We have reasonable grounds to suspect that You are engaged in fraudulent or other criminal activities relating to Us and/or Your membership of the Go Construct STEM Ambassador Scheme and/or the Programme
  • You display any behaviour relating to Your participant in the Go Construct STEM Ambassador Scheme and/or the Programme that involves theft, misconduct, abusive or offensive behaviour; and/or
  • You supply false or misleading information.

9.7. We reserve the right to cancel Your participation in the Programme if Your STEM Ambassador account has been suspended by STEM Learning and/or You have not been an active member for 12 months.

9.8. If Your account has been suspended, You may choose to re-register. When re-starting Your account, You may re-start Your participation in the Programme but will not be entitled to receive Lifestyle e-Vouchers if they have been claimed previously.

9.9. You have the right to cancel Your participation in the Programme at any time in writing. If You cancel Your participation, You will forfeit the right to receive any Lifestyle e-Vouchers in the future.

9.10. If You cancel Your participation You may choose to re-join the Programme. When re-joining the Programme, You will not be entitled to receive any Lifestyle e-Vouchers previously issued to You.

9.11. The Programme will automatically terminate once all Lifestyle e-Vouchers have been claimed by Ambassadors.

10. Loss, theft, or damage

10.1. CITB does not accept any liability for the loss, theft, or damage of Rewards.

10.2. You should immediately report any fraudulent or unauthorised use of Your Lifestyle e-Voucher to a member of the Go Construct STEM Ambassador Scheme team. If someone makes unauthorised use of Your Lifestyle e-Voucher We may, at Our sole discretion, re-issue a Lifestyle e-Voucher to You.

10.3. We will not re-issue Your Lifestyle e-Voucher where We reasonably believe that the notified incident has been caused by Your negligence, a breach of these Terms and Conditions, or if there are reasonable grounds for suspecting that You are or have been engaged in fraudulent or other unlawful conduct in relation to Your participation. 

11. Looking after Your data

11.1. When You participate in the Go Construct STEM Ambassador Scheme and in the management of Your account You will be asked to provide personal information, including Your name and contact details. In order to manage Your account, it is important that You let Us know about any changes to Your personal data.

11.2. We are committed to maintaining the security of Your personal information in accordance with the requirements of all relevant Data Protection laws applicable in the United Kingdom and will take all reasonable steps to ensure that Your personal data is kept secure against unauthorised access, loss, disclosure, or destruction, although We cannot guarantee that Our systems will be absolutely secure, and free from bugs or viruses, so You should use Your own virus protection software. We expect You to respect the security of Our systems and so You must not misuse Our systems by knowingly introducing viruses or other material that is malicious or technologically harmful.

11.3. Our Privacy Policy provides You with information about how Your personal data will be handled and used by Us and what Your rights are in relation to Your personal data.

11.4. Your personal data will be shared with Cloudfy for the purposes of processing your Order. The Cloudfy privacy policy can be found at www.cloudfy.com/privacy-notice.

11.5. Your personal data will be shared with Motivates Inc Ltd for the purposes of administering the Lifestyle e-Vouchers. The Motivates Inc Ltd privacy policy can be found at www.lifestylegiftcards.co.uk/policy.

12. Liability

12.1. CITB shall not be liable for any loss or damage of whatsoever nature suffered or incurred by You as a consequence of Your participation in the Programme, including any default arising directly or indirectly from the failure of network services and/or failure of data processing systems. We shall not be liable for any indirect or consequential losses howsoever caused.

12.2. The exclusions and limitations in these Terms and Conditions shall not apply to exclude or limit any liability that cannot be excluded or limited under any applicable law of England and Wales.

13. General

13.1. These Terms and Conditions are between You and Us. No other person shall have any rights to enforce any of these Terms and Conditions.

13.2. Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.3. You are not permitted to use Our trademarks and trade names without Our prior written approval.

13.4. Where there are any links to other websites and resources provided by third parties, these links are provided for Your information only. Such links should not be interpreted as approval by Us of those linked websites or information You may obtain from them. We have no control over the contents of those websites or resources.

14. Governing law and jurisdiction

14.1. These Terms and Conditions are governed by the laws of and subject to the exclusive jurisdiction of the courts of England and Wales.

15. Get in touch

15.1. If You need help with Your participation in the Programme, require further information, have any further questions, would like to get in touch with Us, or wish to make a complaint regarding any element of the Programme:

16. Changes to these Terms and Conditions

16.1. We reserve the right to amend these Terms and Conditions at any time at Our sole discretion.

These Terms and Conditions were last updated on 2 March 2026.

The Go Construct STEM Ambassador Rewards Programme launched on 2 March 2026.

 

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